Chicloth offers always free and fast shipping and made very easy the return to our offices.
Free 3 - 7 Expedited Business Days Delivery And Easy Return
No minimum purchase is required to get FREE 3 - 7 business day delivery by EMS for all our U.S. customers. Please add a telephone number to your shipping address. Returns must be sent to us and we don't accept returns for broken or damaged items by the customer, neither we accept returns for worn items. Refunds are processed within 48 hours from receiving the returns.
Do you accept orders placed outside of the US?
We accept orders from around the globe and if you are a Chicloth Privilege Member, you'll receive your purchases from warehouses in USA, Canada, UK, Germany and Australia!
How long will it take to receive my order?
We process very fast all orders, between 12/24 hours from the purchase, Saturday included. We don't ship on Sunday and during the national holidays. We are the only seller shipping that offers FREE expedited EMS shipping for all items purchased by customers from USA. All American customers can enjoy a fast delivery between 7 and 9 days from the shipment! Please, be aware that during the Christmas holidays, deliveries can delay up to 20 days from the date of shipping.
Do I need to pay for the custom fees?
In certain cases, custom fees may be applied at the destination country. Chicloth is not responsible for the payment of such fees. We ship accordingly to the custom regulation of each country where we ship and it's not in our control whether or not a parcel may be charged with a custom fee.
Do you ship with a DHL or any other faster express courier?
Yes, we can ship with DHL or DPD. Contact us if you need a faster delivery, we'll get back to you with the best delivery quotation for your destination.